Frequently Asked Questions
We understand you might have a question or two. Here are a few frequently asked questions:
What types of frozen momos does Momo On Go offer for B2B? We offer a diverse range of frozen momos, including popular fillings like Chicken, Paneer, Mixed Vegetable, Corn & Cheese, and our premium Mutton variants. What sets us apart is our pioneering less than 1mm thin covering made from special oats and millet, offering a unique and healthier alternative to traditional wrappers.
What makes Momo On Go's momo covering unique? Our signature feature is our innovative momo covering, which is less than 1mm thick and crafted from a special blend of oats and millet. This pioneering approach not only provides a delicate texture but also offers a healthier, wholesome option compared to conventional maida-based wrappers.
What is the shelf life of your frozen momos? Our frozen momos typically have a shelf life of [e.g., 6-9 months] when stored at or below -18°C (0°F). Specific details will be provided on product packaging.
How should the frozen momos be stored at our facility? For optimal quality and safety, our frozen momos must be stored continuously in a freezer at -18°C (0°F) or colder.
What are the recommended cooking instructions for your frozen momos?Our momos are designed for easy preparation. They can be steamed, pan-fried, or deep-fried directly from frozen. Detailed cooking instructions and recommended times are provided with each bulk order.
Do your frozen momos contain any common allergens? Allergen information (e.g., gluten, dairy, soy) is clearly listed on our product specifications and packaging. We also offer options for specific dietary requirements where possible. Please inquire for detailed allergen sheets.
What quality standards do you adhere to for your frozen products?We adhere to stringent food safety and quality control standards. Our production facility is [e.g., FSSAI certified, HACCP compliant], ensuring high-quality, hygienically prepared produ
What is your typical lead time for B2B orders? For standard orders, our typical lead time is [e.g., 3-5 business days] from order confirmation. For very large or customized orders, lead times will be discussed and confirmed at the time of order.
Do you offer bulk pricing or discounts for large volume orders?Yes, we offer competitive tiered pricing and attractive discounts for larger volume and recurring orders. Please contact our sales team for a custom quote.
How are the frozen momos packaged for bulk delivery? Our frozen momos are securely packaged in durable, food-grade bulk bags or cartons, designed to maintain product integrity and freshness during transit and storage. [Specify approximate weight per pack/carton, e.g., "typically in 1kg or 5kg packs, nested in master cartons."].
How do you handle delivery for B2B clients?We utilize a reliable cold chain logistics network to ensure our frozen momos are delivered at optimal temperatures directly to your business location. Delivery charges may apply based on order size and location.
What are your payment terms for B2B partners? Our standard payment terms are [e.g., 50% advance, 50% upon delivery, or Net 30 days for established clients]. Specific terms can be discussed with our accounts team during onboarding.
Can we request samples before placing a bulk order?Yes, we encourage potential B2B partners to request samples of our frozen momos to assess their quality and taste. Please contact our sales team to arrange for sample delivery.
What types of businesses do you supply? We are proud suppliers to a wide range of businesses, including restaurants, cafes, hotels, catering companies, cloud kitchens, and retail food stores.
What kind of support do you provide to your B2B partners? We offer comprehensive support, including product information, storage and preparation guidelines, and ongoing assistance from our dedicated sales and customer service teams.
How can we become a distribution partner or reseller of Momo On Go frozen products? We are always looking to expand our network. If you are interested in becoming a distribution partner or reseller, please reach out to our business development team through the "Contact Us" page.
What is your policy on returns or quality issues? Customer satisfaction is paramount. In the unlikely event of a quality issue, please contact us immediately with details and proof, and we will work swiftly to resolve it as per our quality assurance policy.
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